Refund Policy

Thank you for choosing Brainxpert. We are committed to ensuring your satisfaction with our software and services. If you encounter any issues with the products or services provided by Brainxpert, please let us know. We are here to assist you.

Refunds

  • Eligibility for Refund: If you do not receive the software, presentations, or other deliverables as committed by Brainxpert, you are eligible to request a refund. Refunds will be processed to your original method of payment.

Non-Refundable Items

  • Used Services and Software: Once the services, software, or training have been utilized, they become non-refundable. However, if you did not receive the items or services as agreed, you are still eligible for a refund.

How to Request a Refund

If you believe you are eligible for a refund, please contact our customer support team with your order details and a description of the issue. Our team will review your request and respond promptly.

We value your business and aim to provide the highest quality service. Your feedback is important to us, and we are dedicated to resolving any issues to your satisfaction.

Thank you for your understanding and cooperation.